Simple for customers. Rewarding for riders. Growth for vendors.
A look at how BitBite Express moves a delivery from tap to doorstep, and how everyone on the platform is protected along the way.
Whether it's a parcel to a client or lunch for the team, the flow is the same.
- 1
Create your account
Sign up with your phone number in under a minute. Add your saved addresses and top up your wallet if you like.
- 2
Send or order
Choose a vehicle for a parcel, or browse open vendors and fill a cart. Prices are shown upfront.
- 3
Pay your way
Wallet, card, bank transfer top-up, cash on delivery, or company invoice for business accounts.
- 4
Track and confirm
Watch your rider live, chat with them, then share your 4-digit code to complete delivery. Rate the trip after.
Order lifecycle
Every step, visible to everyone
Tap Advance to walk through what customers see while an order moves from placed to delivered.
Placed
Order placed. Waiting for confirmation.
Finding rider
Looking for the nearest available rider.
Rider assigned
A rider is heading to the pickup point.
At pickup
The rider has arrived at the pickup point.
Picked up
The rider has collected the order.
On the way
Your order is on the way.
Arrived
The rider has arrived. Share your delivery code.
Delivered
Delivered successfully.
Safety & trust
Built so every delivery is safe
Delivery code (OTP)
Every order has a 4-digit code shared only with the recipient. Riders can't complete a delivery without it.
Live tracking
Watch the rider move on the map from pickup to your door, with an ETA that updates in real time.
Vetted riders
ID, licence and vehicle documents are verified by our team before any rider can take a job.
In-app chat & support
Message your rider directly, or reach support from any order if something isn't right.
Pricing explained
Simple, transparent fares
Fares are calculated from distance, time and vehicle. No hidden charges.
| Vehicle | Base fare | Per km | Per min | Minimum | Max load |
|---|---|---|---|---|---|
| Bike | ₦500 | ₦150 | ₦10 | ₦1,000 | 10 kg |
| Keke | ₦700 | ₦180 | ₦12 | ₦1,300 | 60 kg |
| Car | ₦1,200 | ₦250 | ₦15 | ₦2,200 | 150 kg |
| Van | ₦3,000 | ₦400 | ₦20 | ₦5,000 | 800 kg |
- Service fee: 5% of the delivery fee, capped at ₦1,500.
- Busy zones may carry a surge of up to ×2. It's always shown before you pay.
- Food delivery: ₦600 + ₦120/km, free over ₦25,000. A ₦300 fee applies under ₦3,000.
Worked example · 5 km trip
- Base fare
- ₦500
- 5 km × ₦150
- ₦750
- ~11 min × ₦10
- ₦110
- Service fee
- ₦50
- About
- ₦1,410
Rounded example without surge. Use the estimator on the home page for an exact quote.
Distance and time. Priced on the real road route between the two points.
Pay how you like. Wallet, card, cash on delivery or company invoice.
Promos apply automatically. Enter a code at checkout and see the discount instantly.
See it move in real time
Open the demo and watch riders, vendors and orders flow across Kaduna.